Building a better future for over 8 years
Friday have helped digitise this global bank from the ground up by developing core products and services to create seamless customer and staff experiences.
Digitising American Tax Returns
Digital service design for a company helping 2 million people prepare tax returns at over 6,000 branches across the USA.
Digitising core healthcare
Continual delivery of digitally-enabled connected healthcare services, all managed via a single online account, accessible from any device.
Digital transformation for higher education
A two year programme designing and delivering a better experience for applicants, students and staff.
From claims processing to virtual GP consultations
Digitising traditional insurance administrative processes and developing a suite of new digital healthcare tools.
Digitising professional development, community, membership and admin services. Re-platforming and redesigning the website, and modernising the organisation.
Launching a specialist digital bank
A digital-first identity and design system, acquisition journeys for savers, and core digital workflow to support specialist mortgage lending.