Building a better future for over 8 years

Friday have helped digitise this global bank from the ground up by developing core products and services to create seamless customer and staff experiences.

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Digitising American Tax Returns

Digital service design for a company helping 2 million people prepare tax returns at over 6,000 branches across the USA.

Digitising core healthcare services

Continual delivery of digitally-enabled connected healthcare services, all managed via a single online account, accessible from any device.

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Digital transformation for higher education

A two year programme designing and delivering a better experience for applicants, students and staff.

From claims processing to virtual GP consultations

Digitising traditional insurance administrative processes and developing a suite of new digital healthcare tools.

Digitising membership

Digitising professional development, community, membership and admin services. Re-platforming and redesigning the website, and modernising the organisation.

Launching a specialist digital bank

A digital-first identity and design system, acquisition journeys for savers, and core digital workflow to support specialist mortgage lending.