core healthcare services
As Nuffield Health’s strategy, design and build partner Friday have been delivering digital services at the rate of one every 6 weeks - all managed via a single online account, accessible from any device.
Re-architected, redesigned and
Digital gym pass delivery
Delivering over 750,000 passes, creating over 45,000 new members, generating significant (tens of millions) in additional revenue over two years.
Moving gym membership online
Enabling prospects to join online - generating substantial revenue within 18 months. Designing and building a class booking app - attracting over 40,000 users in just 6 weeks.
Digitising core services at scale
Enabling critical services to be booked and paid for online – with over 1m digital bookings now made every single month – for gym classes, physio appointments, health MOTs, personal training, nutrition, beauty, pathology and hospital consultants.
Over 17 system integrations – from identity management systems, membership databases and CRM systems through to practice management software, payment gateways, clinical algorithms and booking engines.