Digitising
core healthcare services

As Nuffield Health’s strategy, design and build partner Friday have been delivering digital services at the rate of one every 6 weeks - all managed via a single online account, accessible from any device.

a new
nuffieldhealth.com

Re-architected, redesigned and re-platformed on a new CMS. User sessions have tripled from 7m to 21m in the last two years, and unique visitors doubled from 4m to 8m since launch.

Digital gym pass delivery

Delivering over 750,000 passes, creating over 45,000 new members, generating significant (tens of millions) in additional revenue over two years.

Moving gym membership online

Enabling prospects to join online - generating substantial revenue within 18 months. Designing and building a class booking app - attracting over 40,000 users in just 6 weeks.

Digitising core services at scale

Enabling critical services to be booked and paid for online – with over 1m digital bookings now made every single month – for gym classes, physio appointments, health MOTs, personal training, nutrition, beauty, pathology and hospital consultants.

Bulletproof engineering

Over 17 system integrations – from identity management systems, membership databases and CRM systems through to practice management software, payment gateways, clinical algorithms and booking engines.